Shingo Japan Study Tour Recap 

 

This year’s Japan Study Tour was based mostly in the Tokyo/Yokohama area with one trip by bullet train up to the Sendai area. After a delicious and authentic sushi lunch, the group visited the Meiji Shrine and the Imperial Palace. The first two days of the tour were spent in the classroom discussing the Shingo Model and how it applied to the specific challenges being faced by the tour participants. It included presentations from Mike Martyn, Dominic Bria, and Ken Snyder.

Most companies ask that we don’t take photos; however, below are a few authorized photos with brief descriptions of each site we visited.
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Transforming from the Inside Out

by Norbert Majerus

When I talk at conferences about leading a lean transformation, I like to ask the audience for the most important metrics they track in their organizations. I write down their answers, which range from lead time to cost to inventory. Then I ask: “What is the most difficult part in your transformation — changing the process or managing the people?” Continue reading “Transforming from the Inside Out”

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A Look at “Flow and Pull Value”

Ken Snyder

“Flow and Pull Value” is a principle in the Continuous Improvement dimension of the Shingo Model. This principle seems to be the most difficult for students of the Model to understand. The confusion experienced in learning this principle has caused us deep reflection on how we might better explain and teach this principle. Continue reading “A Look at “Flow and Pull Value””

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A Look at “Focus on the Process”

by Ken Snyder

“Focus on the Process” is a principle in the Continuous Improvement dimension of the Shingo Model. This principle holds the distinction of being the only principle about which no one has suggested an improvement. This is a sign of what we have witnessed numerous times – it is a principle that is so evident that everyone seems to understand instinctively. There will be no changes to this principle as we consider an improved set of principles. Continue reading “A Look at “Focus on the Process””

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Interview with Chris Butterworth About Enterprise Alignment and Results Book

The Shingo Institute is publishing a series of books to support the Shingo workshops. The first book “Discover Excellence” was published in 2018 and we are delighted to announce that the second book in the series “Enterprise Alignment and Results ” will be available in early 2019 .  The book was edited by Chris Butterworth*. Dominic Bria of the Shingo Institute interviewed Chris about the book .

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A Look at “Assure Quality at the Source”

by Ken Snyder

 

“Assure Quality at the Source” is a principle in the Continuous Improvement dimension of the Shingo Model. Perfect quality can only be achieved when every element of work is done right the first time. If an error should occur, it must be detected and corrected at the point and time of its creation. This is done through error-proofing – i.e., taking countermeasures to prevent quality problems from occurring again.

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A Look at “Seek Perfection”

by Ken Snyder

“Seek Perfection” is a principle in the Continuous Improvement dimension of the Shingo Model. It is the principle that best describes that dimension because it embodies the purpose of the dimension, while the other principles in the dimension describe how to improve. This is the principle that best gets to the heart of the spirit of kaizen that it is something that “everybody” does, that happens “everywhere” in the organization, and happens “everytime” (or all the time), as Shingo Academy member Imai Masaaki sensei so eloquently explains. This is the principle which drives all of us on our quest to improve! Continue reading “A Look at “Seek Perfection””

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A Look at “Lead with Humility” 

by Ken Snyder 

With “Respect Every Individual,” the principle of “Lead with Humility” is the partner principle that together comprise the Cultural Enablers dimension of the Shingo 10 Guiding Principles. Since becoming Executive Director three years ago, my observation is that this principle has resulted in more questions and misunderstandings than any other principle.  

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Model Changes

by Ken Snyder
 

A Look at “Respect Every Individual”

 

A few weeks ago, I announced our intention in the Shingo Institute to look at all of the principles espoused in the Shingo Model currently to see if there might be a better way to name the principle in order to make the principle easier to understand. This blog looks at the first principle to undergo such scrutiny: “Respect Every Individual.” In the Shingo Model, this principle is classified in the “Cultural Enablers” dimension, the foundational dimension upon which all sustainable operational excellence must be built.

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The Current Shingo Model Turns Ten – It’s Time to Reflect

by: Ken Snyder

In 2008, the Shingo Institute introduced to the world the current Shingo Model™ that presented the Shingo Guiding Principles of operational excellence and a behavioral approach to cultural assessment. The Model propelled the Shingo Prize into the position of a true international standard of operational excellence. More importantly, the Model has created an ongoing conversation about guiding principles, the behaviors they inform and the systems that drive them, and how to achieve sustainable results. Continue reading “The Current Shingo Model Turns Ten – It’s Time to Reflect”

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