Striving for Enterprise Excellence in Auckland Council Pools and Leisure

  By: Chris Butterworth, Louis Sylvester, Richard Steel

A Plan for All Aucklanders / TE MAHERE A TĀMAKI MAKAURAU – MĀ TE KATOA O TĀMAKI MAKAURAU

The Auckland Plan is the strategy to make Auckland an even better place than it is now, and create the world’s most livable city. It shows how Auckland will prepare for the additional one million people they  may have to accommodate by 2040, and the 400,000 new homes needed. Many people were involved in the preparation of this Plan: Auckland residents, community groups, infrastructure providers, central government, iwi (indigenous tribes), business groups and voluntary organizations who helped shape the Plan for Auckland’s future. Although the mayor and Auckland Council led its development, the Auckland Plan is for all of Auckland and all Aucklanders, and its successful implementation will require leadership, action, investment, and commitment from many organizations, groups and individuals. Continue reading “Striving for Enterprise Excellence in Auckland Council Pools and Leisure”

A Dream Come True

By: Ken Snyder

This past week I taught the first Shingo Discover Excellence workshop ever taught in Japan. And the opportunity to do it in an American organization that has a majority Japanese workforce was particularly enjoyable. The organization requested that the workshop be delivered in both English and Japanese, and the participants were roughly 50% from each nationality. I’ve thought about – even dreamed about – teaching our workshops in Japan, and in Japanese. This was a dream come true!

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The First Special Issue

By: Ken Snyder

When we hired Dr. Rick Edgeman as the director of research at the Shingo institute, he and I discussed how we could improve the process of improvement. I wrote about how critical it is to engage the research community in this effort in my February 2017 blog, “Improving Improvement.” With Rick’s vast experience in the academic world, he suggested that we create a vehicle for publishing scholarly works – i.e., journal articles – in special issues of key academic journals. The plan is to sponsor one or two special issues each year.

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A First for the Eastern European Union

by Ken Snyder

I am pleased to announce that the Thermo Fisher Scientific facility in Vilnius, Lithuania will receive the Shingo Prize at our annual conference next April in Orlando, Florida. This is the first organization in the central and eastern part of the European Union to receive Shingo recognition.  Continue reading “A First for the Eastern European Union”

Shingo Faculty Fellows

By: Ken Snyder

In order to help the Shingo Institute accomplish its educational mission, the Shingo institute is in need of expanding its resources in the educational field. We decided to create a group of people, known as “Shingo Faculty Fellows,” who will represent the Shingo Institute in educational settings. The Shingo Faculty Fellows will be a resource to help the Shingo Institute meet growing demand.

The Shingo Faculty Fellows are not full-time Shingo employees, but they will serve as ambassadors of the Shingo Institute. We have invited Beau Keyte of The Keyte Group, and Sam MacPherson of the Lean Leadership Academy, to be our inaugural Shingo Faculty Fellows.

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Respect Every Individual: The Huddle

By: Dominic Bria

Most managers who lead daily or weekly huddles understand that they are not the place to reprimand or embarrass team members. That’s a basic part of respecting every individual that anyone familiar with Shingo Guiding Principles should understand. What may be less understood about the role of huddles in respecting every individual is in keeping the huddle  Continue reading “Respect Every Individual: The Huddle”

How can habits change culture?

Dr. Morgan L. Jones, Chris Butterworth and Brenton Harder

Many organizations have launched continuous improvement, business improvement, process excellence or Lean Six Sigma programs with varying success. The typical model is to employ an experienced external executive to engage directly with the senior leadership team, develop a deployment plan, train a small cohort of green or black belts, identify and deliver some immediate wins, build momentum with more low-hanging fruit and hope the top-down Continue reading “How can habits change culture?”

LEAN Website

By: Ken Snyder

A little over a year ago, at the invitation of Professor Eric Olsen of Cal Poly, the Shingo Institute became re-engaged in the Lean Education Academic Network, or LEAN. This is a group of teachers, researchers and other academics from around the world who are involved in Lean curriculum design and research. LEAN was originally formed in the 1990s and was fairly active until a few years ago. The Shingo Institute was heavily involved in this group for a while, but then pulled out. As mentioned, a little over a year ago, Eric got a group of us got together for the purpose of re-invigorating LEAN.

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A First for Russia

By: Ken Snyder

I am pleased to announce that the Ball Beverage Packaging Europe, Naro Fominsk Ends facility will receive the Shingo Prize at our annual conference in April. This is the first organization located in Russia to receive a Shingo Prize, or any Shingo-related recognition. The Naro Fominsk Ends facility is located about 70 km southwest of Moscow and manufactures beverage cans for use in the Russian marketplace. This facility, originally part of Rexam PLC until Ball’s acquisition in 2016, is now part of the Ball Beverage Packaging Europe region and one of four end manufacturing plants in Europe.

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