by Dominic Bria, Psy.D., MBA of the Shingo Institute
One of the roles we play here at the Shingo Institute is that of a connector between practitioners of process improvement (by which I mean most of you) and scholars. The research done by scholars ought to answer questions asked by practitioners. Practitioners ought to use research (when feasible) as evidence on which to base their management decisions. So when we have good research to report here at the Shingo Institute, we like to get it out to you, the practitioner, where we hope you’ll find it useful.
Continue reading Best Ways for Manufacturers to Boost Employee Engagement
We do our best to bring a wide variety of great speakers to the Shingo Conference and we’ve managed to get some great ones over the years. One of the keynote speakers on the agenda for the 30th Shingo Conference is one you might not expect. She will bring a unique perspective to the topic of process improvement as someone who has spent her entire life striving for improvement and overcoming adversity from unexpected and frightening sources.
Continue reading Process Improvement Technique from a 7-Time Olympic Medalist
by Geoff Webster, Co-Founding Principal, Value Capture
“It’s hard work,” Dr. Richard Shannon, Executive Vice President of Health Affairs at the University of Virginia Health System, recently told the audience of healthcare leaders and performance improvement professionals at the Bay Area Performance Improvement Network (BAPIN) executive summit in Oakland, California. “You have to be resilient and gritty in your pursuit of [safety]. It’s every event, every day, with people committed to understanding what happened and a commitment to make sure it doesn’t happen again.”
Dr. Shannon has long personified the Continue reading Shingo Principles + Gritty Resilience = Sustaining a Learning and Improvement Culture in a Healthcare System