A Study in Principles that Drive Habitual Excellence

by Paul O’Neill – By Geoff Webster, Value Capture, LLC  “Based on timeless principles, we shape cultures that drive operational excellence.” Few leaders today embody the purpose of the Shingo Institute better than Paul O’Neill, the 72nd U.S. Secretary of the Treasury. During Paul’s tenure as CEO of Alcoa (1987–2000) and in the decade after, … Continue reading A Study in Principles that Drive Habitual Excellence