A Look at “Create Constancy of Purpose”

by Ken Snyder

“Create Constancy of Purpose” is a principle in the Enterprise Alignment dimension of the Shingo Model™. When we developed the Shingo Model, we borrowed heavily from the best thinkers who have influenced the operational excellence movement. In the case of this principle, we borrowed the wording from Dr. W. Edwards Deming. This is the first point of Deming’s 14 points, he said:

“Create constancy of purpose toward improvement of product and service, with the aim to become competitive, stay in business, and to provide jobs.”[1] Continue reading “A Look at “Create Constancy of Purpose””

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