Month: September 2015

Process-Problems: Hidden Treasures, Part I

By: Randy Cook and Alison Jenkins, McKinsey & Company When a company engages its people in problem solving as part of their daily work, they feel more motivated, they do their jobs better, the organization’s performance improves, and a virtuous cycle starts to turn. Such an approach can tap enormous potential for the company and…
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Shingo Institute has a new Director of Research, Dr. Rick Edgeman

The Shingo Institute recently gained a new director of research. Rick Edgeman, Ph.D. joined the Shingo Institute at Utah State University in August 2015 as research director and clinical professor of management. His role at the Shingo Institute is to conduct studies and help us bridge the gap between scholarly knowledge and practical application. Dr.…
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