Month: February 2015

To Flow or Not to Flow? – That’s Not Really the Question

By: Joshua Ebert, UL In the early days of implementing continuous improvement tools at our 110-year old engineering services firm I had an opportunity to help develop visibility into our workflow. Most of our work resided on paper, in e-mail systems and in the minds of our associates. We labelled a lot of our initial efforts…
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“Embrace Scientific Thinking” – A Universal and Timeless Principle

By: Robert Miller, Arches Leadership At first glance this seems like a strange thing to say. How does one “embrace” scientific thinking? Furthermore, why would they? To answer these questions let’s remind ourselves what a principle is. The Shingo Institute defines a principle as “a foundational rule that has an inevitable consequence.” If something is a…
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