Month: December 2014

A Time for Average Heroes

By: Val Liberman, UL LLC A client from a large manufacturing organization once told me of their internal marketing campaign titled “Our Heroes.” It depicted, via giant posters hung throughout their facilities, a small number of employees who went above and beyond the “call of duty,” and highlighted their specific “heroic” achievements. This story prompted me…
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Three Truths to Inspire Better Process Design

By: Julian Winn, The Manufacturing Institute Many of the companies I have worked with who embrace the Shingo Model™ have built up years of experience of tools and systems as part of their lean implementations. They come to the Shingo Model™ with familiarity of guiding principles behind the Continuous Improvement dimension, and are often able to…
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