Month: October 2014

How Can We Respect Every Individual?

By: Gwen Engelen, Solving Efeso As a Shingo Certified Facilitator, among my clients I promote the 10 Shingo Guiding Principles that inform ideal behaviour to realise enterprise excellence. One of the 10 principles is “Respect Every Individual.” But why is it necessary to respect every individual? And what kind of behaviour do we have to show…
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Invisibility

By: Bruce Hamilton, GBMP A chance reading recently provided a thought from Henry Thoreau that I think is worth sharing. Thoreau said: “The greatest compliment that was ever paid me was when one asked me what I thought, and attended to my answer.” The quote caused me to reflect on an incident some years ago at…
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